Shop PoliciesSHIPPING COSTS
Orders greater than $100 ship for free! Otherwise, domestic orders ship for $10. International shipping will be available soon!FULFILLMENT
All orders are processed within 24-72 hours. All orders are shipped through USPS and take 1-4 business days to be delivered after receipt of the shipping confirmation.TRACKING
Upon order fulfillment, a tracking number will be emailed.ROUTE INSURANCE AND DAMAGED/LOST PACKAGES
Rise is not responsible for lost, stolen, or damaged packages.
Route is full package protection and seamless resolution for order issues at a low fee. This is available at checkout. Contact claims.route.com for any lost, stolen, or damaged orders.TRACKING
Upon order fulfillment, a tracking number will be emailed.RETURNS
We are unable to accept returns on opened product due to the nature of our products. We will gladly accept returns on unopened and undamaged product within 14 days of purchase.BROKEN & DAMAGED ITEMS
Oh no! Email email@example.com with any broken merchandise or product. Please include photos of the damaged item(s) for reimbursement purposes and your exchange will be processed in a timely manner.REWARD POINTS
Please contact Rise at 801-707-2666 to be issued points for eligible skincare purchases!RISE GIFT CARDS
Redeemable at Rise either over the phone or in clinic only. Gift cards will not be valid for online shopping. Card cannot be exchanged or redeemed for cash. Card will not be replaced if lost or stolen. Other restrictions could apply.